Meet CITIZEN HYDE
What is CITIZEN HYDE?
CITIZEN HYDE is a lifestyle brand derived from our philosophy of proudly HYDING in plain sight and enjoying life responsibly.
Our collection of bags and accessories are as functional as they are fashionable.
Female founded & created in Los Angeles, we are committed to giving back to our community through The Citizen Hyde Initiative.
During a design process that spanned over many years, we worked tirelessly to create products that effortlessly pair classic style with functional security, personal privacy & convenience.
Our collection is inspired by the staples in our own wardrobes: sophisticated, minimalist designs in classic colorways with clean lines, crafted using sustainable, high-quality materials that stand the test of time & outlast any trend.
We only design & sell products that we want and use ourselves which allow you to HYDE the things you care about most in a proud and stylish way.
Where is CITIZEN HYDE based?
We are proudly based in the city of Los Angeles, California.
Is CITIZEN HYDE a B Corp?
Yes, CITIZEN HYDE is a registered B corp. Being mission-based is imperative to us and The CITIZEN HYDE Initiative is our commitment to giving back to deserving communities and making positive social change.
What is the CITIZEN HYDE product mission?
CITIZEN HYDE offers a line of bags and accessories that are as functional as they are fashionable. During a design process that spanned over many years, we worked tirelessly to create products that effortlessly pair classic style with functional security, personal privacy & convenience.
What do you recommend HYDING in your bags?
CITIZEN HYDE bags allow you to HYDE anything you want to keep protected, from phones to recreational fun to vibrators, money, watches, jewelry, cash, etc. Our bags act like a safe for your most valuable items.
What other products do you make?
CITIZEN HYDE also offers a collection of cool and amazing candles designed to pair with your most fun and special recreational activities, as well as stylish accessories such as passport wallets, flashlights and personal enhancement items like our GOOD VYBES HYDABLE pocket rocket.
And as an innovative brand we will continue to bring more amazing products to life that elevate all of your moments.
Where are CITIZEN HYDE products sold?
Direct from our website & coming soon to select stores! Check back soon for a complete list of stockists & contact us at info@CITIZENHYDE.com for wholesale inquiries.
Are your products vegan?
Yes. We use only vegan leather for our bags, flashlight and passport holders and plant based wax for our candles.
How are your bags like a safe and what precautions do I need to take?
While CITIZEN HYDE bags are stylish and functional they are designed with security, personal privacy & convenience in mind featuring LOCKED compartments and should be treated as such.
Please read all instructions below to optimize and protect your LOCKED experience. CITIZEN HYDE is not responsible for forgotten combinations, human error or lock malfunction.
How do I set my lock?
For instructions on how to set your lock visit our Lock page.
How should I choose my combination?
To avoid getting locked out please choose a combination that is easy to remember, like your best friend’s birthday, childhood address or even a favorite time (ours is 420).
How can I save or store my lock combination?
Once you set your lock following our specific instructions, email the combination to yourself. Title the email Combination so you can recover it easily. In addition, write it down and store it in a safe place.
What do I do if I get locked out of my bag?
Log into your email and search for the email you sent yourself with the combination. If it’s an emergency, you can access your bag by cutting or ripping the fabric, however please note we are not responsible for repairing damaged products, including emergency instances.
Can I use my CITIZEN HYDE bag without locking it?
Of course! That's part of our intelligent design. Simply keep your buckle lock set on your unique combination for unlocked entry. Please keep in mind that the numbers may shift in transit so always know your set combination at all times!
The CITIZEN HYDE Initiative
What is The CITIZEN HYDE Initiative?
The CITIZEN HYDE Initiative pledges a portion of proceeds from every purchase to support community nonprofit organizations focused on human rights, equality and healthcare. Our mission is to use our business as a vehicle for good.
Who decides where the CITIZEN HYDE Initiative money goes?
Our team chooses organizations based on suggestions and research. We do our best to choose organizations who share our mission and values.
How do I contact CITIZEN HYDE?
Please email us at info@CITIZENHYDE.com and we will get back to you within 24 hours.
How do I hear about new products or updates?
Sign up for our newsletter (located in the footer of our website) and you'll be the first to know when new products drop.
What are CITIZEN HYDE’s Legal Terms?
CITIZEN HYDE is not responsible for lost/damaged items. Further, CITIZEN HYDE in no way conveys approval for unlawful usage/possession of illegal materials; and all products must be used in compliance with all local/state laws.
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